One hub. Five pillars. Every employee.
Opsurant sits on top of the PMS you already run—it doesn’t replace it, and it doesn’t ask your team to learn a new system of record. It’s the calm layer where the knowledge, the numbers, and the day’s next thing live in one place, built for everyone on staff, not just the roles with a login to spare.
A layer on top, not a rip-and-replace.
Your PMS already does its job: it’s the system of record for leases, ledgers, and work orders, and it’s not going anywhere. What it was never built to do is answer a policy question, notice a delinquency trend before it’s a crisis, or draft the letter an owner is waiting on. That gap gets filled today by tribal knowledge, spreadsheets, and whoever happens to be free—which is exactly the overwhelm Opsurant exists to take off your plate.
Opsurant connects to the systems you already have and adds one working hub on top: a place your whole company opens instead of five. It doesn’t migrate your data or force a cutover. It reads what’s already true in your PMS and turns it into something a person can actually use—a ranked morning briefing, a cited answer, a dashboard that leads with what needs attention, a document that’s already drafted.
Five ways in, one assistant behind all of them.
Briefing
A chat that knows your whole portfolio and a morning briefing that ranks the few things worth your attention, with the numbers behind them.
More on Briefing →Knowledge
Your policies and procedures become a living, searchable library—every answer cited, every answer aware of the property asking.
More on Knowledge →Performance
Portfolio and property dashboards that lead with what needs attention, plus reports that export to PDF and XLSX when the owner wants paper.
More on Performance →Documents
Notices, resident letters, and owner reports drafted from your live numbers and your own templates—a person reviews every one before it sends.
More on Documents →Operations
Tasks, calendar, messages, vendors, and site health in one place, so the property, the vendor, and the conversation are never three tabs apart.
More on Operations →Every pillar opens from the same hub.
Nobody switches products to get from a briefing to a policy answer to a dashboard. It’s one login, one sidebar, one assistant that already knows what you were just looking at.
Not your PMS. Not a chatbot. Something in between, built for this.
Your PMS is the system of record and should stay one. A generic AI chatbot has no idea what your properties are or what your policies say. Opsurant is the layer that actually knows your operation and shows its work.
| Your PMS | Generic AI chatbot | Opsurant | |
|---|---|---|---|
| What it is | System of record—leases, ledgers, work orders | A general-purpose assistant bolted onto a browser or inbox | The operations layer on top of your PMS—knowledge, briefings, dashboards, documents |
| Knows your properties, programs, jurisdictions | Only what’s in its fields—no policy, no judgment | No—it has no idea one property is LIHTC and the next reports to a housing authority | Yes—every answer is scoped to the property’s program and jurisdiction |
| Answers cite a source | N/A—it’s a database, not an assistant | No—it guesses fluently, and sounds equally confident either way | Yes—every answer names the policy and section it came from |
| Who gets it | Whoever has a paid seat—usually a handful of roles | Whoever installs it, unofficially, unmanaged | Every employee, one flat per-unit rate—not licenses for the favored few |
Does Opsurant replace my PMS? No—and it’s not trying to. More on how the two fit together: the scattered-systems problem →
Every employee gets the assistant.
Most software in this category prices per seat, so it ends up in a handful of hands—usually the regional and the ops director, rarely the leasing agent answering the same question for the third time this month or the maintenance tech who needs to know if a unit is under a compliance hold before he starts a turn.
Opsurant is priced per unit, not per seat, so the whole company gets it—the same hub, the same cited answers, the same briefing, at every level of the org chart. That’s not a generosity policy; it’s the point. A hub that only half your company can open isn’t actually holding the operation together.
Kick the tires. Then bring us your portfolio.
We’re onboarding early-access partners now—PMCs who want a real say in what gets built next. Bring your unit count and your worst operational headache.